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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Baines

Kelly Baines

October 11, 2024

5  out of  5
rating by Kelly Baines
"Traveling out of town for our anniversary and had car trouble. Unfortunately, while getting a rental, we didn't have our current Insurance ID card. Called our agent and they took care of us right away. Thanks State Farm, always there when we need you."
We responded:
"Thank you for the review, Kelly! I'm sorry you had car trouble, but I'm glad we could take care of you. Thank you for your business!"
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Tijuan Jackson

October 9, 2024

5  out of  5
rating by Tijuan Jackson
"Heather is amazing. She was so kind, patient and very empathetic to my situation. This is by far the best insurance agency I’ve been with, by very far! Thanks for all your help again, Heather!"
We responded:
"Thank you for the review, Tijuan! I am happy to hear that we are the best agency you've been with. Thank you for your business."
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Mary Tovar

October 4, 2024

5  out of  5
rating by Mary Tovar
"If you are looking for an agent, I definitely recommend this agency. They are easy to talk to, caring and go out of their way to make sure you have the coverage that you want and need. I highly recommend this agency."
We responded:
"Thank you for the review, Mary! I am glad that you find us easy to talk to and caring. Insurance is personal and part of our approach is to make sure that we get to know you to better understand what you need. Thank you for recommending us!"
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Kerry Kuykendall

September 24, 2024

5  out of  5
rating by Kerry Kuykendall
"It was such a pleasure working with Kalyn! She has helped me with moving to VA with auto and renters insurance at great rates!"
We responded:
"Thank you for the review, Kerry! Welcome to Virginia! I'm happy to hear that we were able to take care of your insurance needs. Thank you for your business."
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Cynthia Moore

September 19, 2024

5  out of  5
rating by Cynthia Moore
"Thank you Heather for helping us out with all of our needs and questions. We look forward to the future and being protected by State farm insurance."
We responded:
"Thank you for the review, Cynthia! I am happy to hear that all of your needs and questions were taken care of. We look forward to working with you in the future and we thank you for your business! "
Profile photo of Rob Moore

Rob Moore

September 19, 2024

5  out of  5
rating by Rob Moore
"Heather was very informative and knowledgeable.She answered my questions promptly and with confidence. She was polite and super helpful with all of my insurance needs. I highly recommend Dayton Wiese State Farm...ten out of ten."
We responded:
"Thank you for the review, Rob! I am very happy that you found your experience so pleasant and productive. Thank you for the recommendation! "
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Katie Pritt

September 13, 2024

5  out of  5
rating by Katie Pritt
"Heather is great to work with! She is always helpful and quick to respond when I need something!"
We responded:
"Thank you for the review, Katie! We always strive to be quick and helpful! Thank you for your business!"
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Ariel Noel

August 12, 2024

5  out of  5
rating by Ariel Noel
"Thankful to have gotten into contact with Kalyn so quickly! Our home owners insurance premium increased with our previous insurance company to a rate that we simply couldn't afford. Kalyn helped our family get an amazing rate for home owners AND our car insurance, that is saving us thousands. She was very helpful and kind to us, and got us set up right away with much better rates and coverage."
We responded:
"Thank you for the review, Ariel! We are glad we were able to help you get the coverage that you need at a price you can afford! Thank you for your business! "
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Larry Anthony

August 9, 2024

5  out of  5
rating by Larry Anthony
"Kayln was a pleasure to work with, very knowledgeable and explained everything in detail to make it easy to understand."
We responded:
"Thank you for the review, Larry! I am glad we were able to take care of your needs. Thank you for your business!"
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Randy D

August 3, 2024

5  out of  5
rating by Randy D
"We really have enjoyed our experience working with Kalyn. We had several policies to bring over and multiple intricacies. She worked with us every step of the way and was patient with all of our questions. While we may have saved a few dollars with another company, the customer service is what sold us on this team!"
We responded:
"Thank you for the review, Randy! We are grateful for your business and happy to year that you had such a great experience with us so far. While price is important, we strive to create value for our customers through exceptional customer service and support in the event of a claim. We look forward to taking care of your needs for years to come."
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George Busch

July 29, 2024

5  out of  5
rating by George Busch
"The broken windshield claim was complicated because my son was driving the car while we were out of state on vacation. He mistakenly paid for the windshield replacement in full, making the recovery of the amount exceeding the comprehensive deductible of my policy less than straight forward. Heather patiently and expertly guided me through the process. All of my experience with the Dayton Wiese State Farm Agency have been superb!"
We responded:
"Thank you for taking the time to provide a review, George! Sometimes things aren't straight forward and that is where we get the opportunity to really show our value. We are glad your experiences with our office have been superb and we look forward to working with you for years to come!"
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Julie A

July 16, 2024

5  out of  5
rating by Julie A
"I had a great experience with Kalyn - she provided a quick estimate and was very kind and professional. Can't beat the quote they provided!"
We responded:
"Thank you for the review, Julie! Quick and professional are both goals of our agency! Thank you for your business, we look forward to working with you."
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Sharon Evans

July 15, 2024

5  out of  5
rating by Sharon Evans
"Such a thorough review of my policy by Heather Edwards. Great recommendations for our specific needs for both auto and home! Look no further...Ask for Heather!"
We responded:
"Thank you for the review, Sharon! Conducting reviews and making recommendations is such an important part of the process to make sure that you have the protection that you need at the best premium possible. Thank you for your business!"
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Brandon Kiel

July 15, 2024

5  out of  5
rating by Brandon Kiel
"Kalyn is amazing and made the process of switching insurance providers so easy and painless. She was so helpful and knowledgeable. We had some unusual circumstances but she was able to be flexible and remained reliable. We appreciated working with her and look forward to doing so in the future."
We responded:
"Thank you for the review, Brandon! I am so glad to hear that you enjoyed your experience with us! Thank you for your business!"
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DMR JULIAN

June 28, 2024

5  out of  5
rating by DMR JULIAN
"For my first time I love the experience getting to know more and more about what I’m getting into was really good also the agent that help me broke everything down so I can understand it clearly the best"
We responded:
"Thank you for taking the time to share your experience! We are glad to hear that we were able to explain everything to you! Thank you for your business and we look forward to working with you in the future!"
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Jan-Gordon Fletcher

June 19, 2024

5  out of  5
rating by Jan-Gordon Fletcher
"Kalyn was the perfect agent to provide me with all the information I needed to make an informed-decision on which company to go to for a new Home/Auto Insurance Policy. She did not bother me with unnecessary calls/emails/messages. Yet, she was always available to answer any questions I needed answered."
We responded:
"Thank you for your kind words! We strive to provide exceptional service and ensure our clients have all the information they need to make informed decisions. We're glad to hear that we were able to assist you efficiently and effectively without being intrusive."
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Angie Winesberry

June 10, 2024

5  out of  5
rating by Angie Winesberry
"I appreciate all the hard work that I asked Kalyn R. to do for me in obtain my policies. Her recommendations set me at the correct range for coverage and premiums. Thank you Kalyn and look for to working with you as well As StateFarm in the future :)"
We responded:
"Thank you for taking the time to share your positive experience with our office! We're glad to hear that we were able to provide you with the right coverage that you need within your price range. We appreciate your business and look forward to continuing to serve you in the future."
Profile photo of Tijuanna Ruffin

Tijuanna Ruffin

June 4, 2024

5  out of  5
rating by Tijuanna Ruffin
"Heather was so helpful in explaining the increase with my monthly insurance and setting me up with my new policy. Very professional and full of useful information. I highly recommend Heather for any and all insurance related matters."
We responded:
"Thank you for taking the time to leave such a positive review about your experience! We pride ourselves on providing professional and informative customer service, and it is great to know that Heather delivered exactly that. If you have any further questions in the future, please do not hesitate to reach out. We are here to assist you every step of the way. Thank you again for choosing our agency!"
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James

May 14, 2024

5  out of  5
rating by James
"Kalyn did such a good job for me. When my Homeowners came in with a huge increase, she helped me get a much lower coverage with even better coverage!"
We responded:
"Thank you for sharing your positive experience, James! It's great to hear that we were able to assist you in obtaining a lower premium with improved coverage. Thank you for your business!"
Profile photo of Joseph Edmund

Joseph Edmund

May 3, 2024

5  out of  5
rating by Joseph Edmund
"I had Heather at Dayton Wiese State Farm for renters insurance she was absolutely a dream to work with I mean I managed to mess up 3 separate paperwork files and she didn't even want to kill me!!!! That alone is saying something!!! More then willing to help in every aspect and she was there at a drop of a hat when I needed her I got almost like a mom and pop corner store feel with a national name (I hope you understand what I am trying to sat there) thank you again Heather you are absolutely Amazing and I will be sure to send everyone I can to you!!! With everything they have done once I get a vehicle and license again this is definitely where I'm going to get car insurance and motercycle insurance"
We responded:
"Thank you for the review, Joseph! I am happy to hear that you enjoyed your experience. We try to give all of our customers a personal experience and we look forward to working with you more in the future!"
Profile photo of Carla Coombs

Carla Coombs

April 19, 2024

5  out of  5
rating by Carla Coombs
"I've had State Farm Insurance for over 50 years. In the past, I have worked with Dayton, Heather, and Kaylyn (in the Newport News office) regarding my individual insurance policies. They have all been very nice and very helpful in resolving any problems. In my opinion, State Farm is the best."
We responded:
"Thank you for the review, Carla! It has been a pleasure to work with you and we look forward to continuing to take care of all of your needs."
Profile photo of Robert Cuff

Robert Cuff

April 1, 2024

5  out of  5
rating by Robert Cuff
"I have been with Dayton Wiese State Farm for several years and I am always impressed with the professionalism of him and his staff. Heather Edwards has taken countless calls and emails to always provide me with a well delivered answer or product. I continue to look forward with doing business with her. Thank you very much for all of your help Heather."
We responded:
"Thank you for your review, Robert! I am glad that you have been impressed by our professionalism. We appreciate your business!"
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Sebastian Clarke

March 29, 2024

5  out of  5
rating by Sebastian Clarke
"Fantastic service through this office by Kayln Rippy. She is friendly, knowledgeable and demonstrates exceptional customer service principles. It was a pleasure working with her to get our home and cars insured without having to leave the house. I highly recommend this office for insurance needs."
We responded:
"Thank you for the review, Sebastian! I am so glad to hear about your positive experience with our office. Thank you for recommending our office and we appreciate your business!"
Profile photo of Paul Gambino

Paul Gambino

March 13, 2024

5  out of  5
rating by Paul Gambino
"My agent Kalyn Rippy has been super awesome and helpful! Lowest rates I was able to find anywhere as well!"
We responded:
"Thank you for the review, Paul! That you found us super awesome and helpful is great to hear! Thank you for your business and we look forward to helping you!"
Profile photo of susie queensberry

susie queensberry

March 8, 2024

5  out of  5
rating by susie queensberry
"I spoke with Kaitlyn and she was very good at helping me. I was with Geico for 26 years and she was able to get me a much better price for auto and home insurance than I had been paying. She's very good at her job and very knowledgeable. I'm looking forward to working with her.."
We responded:
"Thank you for the review, Susie! I am so happy to hear that we got your insurance switched over AND we were able to save you money. We look forward to working with you! "